Terms of Use

Effective Date: 5 June 2025  ·  Last Updated: 5 June 2025

1. Acceptance of Terms

By accessing this website or engaging Visa Corp (a division of MGA Experiences (Pty) Ltd) for visa, police clearance or document services, you consent to these Terms of Use. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Eligibility

You must be at least 18 years old, have legal capacity to enter into agreements, and comply with all applicable laws when using our website. Where we act on behalf of a minor, we do so at the request of the parent or legal guardian.

3. Services Overview

Visa Corp provides private consultancy services covering visa applications, SAPS Police Clearance Certificates, document legalisation, sworn translations and travel document logistics, for individuals, families and corporate clients. All services are subject to availability, embassy or government-department processing times, and the accuracy of information you provide.

We are not affiliated with, endorsed by, or part of the South African Police Service (SAPS), the Department of Home Affairs (DHA), the Department of International Relations and Cooperation (DIRCO), or any government department. Our fees are for the professional services we provide. Government fees are charged separately by the relevant authority.

4. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Upload or transmit harmful code, viruses or malicious content
• Copy, reproduce or distribute our content without written permission
• Use automated systems, scrapers or bots to access the website
• Harass, impersonate or misrepresent yourself to our staff or other users

5. Bookings and Payments

All consultations and applications are subject to availability and confirmation. You warrant that all personal and payment information you provide is accurate, complete and current. Payments may be processed by third-party payment providers, whose terms apply in addition to ours.

6. Intellectual Property

All content on this website (including text, images, logos, videos, page layouts, branding and design elements) belongs to Visa Corp or MGA Experiences (Pty) Ltd and is protected under South African copyright and intellectual property law. You may not reproduce, modify or redistribute any content without written permission.

7. Links to Third-Party Sites

Our website may contain links to embassy, consulate and partner websites. We do not control these external sites and accept no responsibility for their content, accuracy or privacy practices.

8. Privacy and Data Protection

Personal information you provide is processed in accordance with our Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).

9. Limitation of Liability

Visa Corp's services are advisory and administrative. We do not guarantee any visa or document outcome, as final decisions rest with the embassy, consulate or government department concerned. To the fullest extent permitted by law, our liability is limited to the professional service fees you have paid for the relevant matter, and we exclude liability for indirect, consequential or special damages, including but not limited to losses arising from travel delays, refused applications or force majeure.

10. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, whether express or implied, regarding accuracy, completeness, fitness for purpose or uninterrupted availability.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of South Africa. Any dispute will be resolved in the South African courts having jurisdiction.

12. Changes to These Terms

We may update these Terms of Use at any time. Updates take effect when posted on this page. Your continued use of the website or our services indicates acceptance of the updated terms.

13. Termination

We may suspend or terminate your access to the website or to a service in progress where you breach these terms or engage in unlawful conduct, without prior notice.

14. Contact Us